Make Sense Psychotherapy is committed to respecting your privacy. This notice explains how we use any personal information we collect about you and your rights in relation to it. Please read it carefully.
Who we are
Make Sense Psychotherapy is the company name of Donna Peters-Lamb.
Our website address: makesensepsychotherapy.co.uk
What personal data we collect and why we collect it
We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Forms are sent via email and their content is encrypted in transit.
No data is stored in the website database.
We provide more information about the cookies we use in our Cookies page.
Embedded content from other websites
The website uses web fonts provided by Google but these are hosted locally so no personal data is collected by Google’s content delivery network.
No personal details are stored in the website database by our security plugins.
Some data (including IP address, hostname, location) is temporarily stored in security logs on the server and/or sent via email to alert the website administrator of critical problems or suspicious activities on the site.
Our website does not collect any tracking data for visitor analysis.
Who we share your data with
Except as set out here, we do not share, or sell, or disclose to a third party, any information collected through our website.
How long we retain your data
We keep information on clients and client records for 7 years.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
The website is hosted at SiteGround in datacentres located in London (UK). It is protected by 256-bit encryption. SSL certificate provided by Let’s Encrypt from the Internet Security Research Group (ISRG).
Siteground security details: siteground.com/datacenters/
Both Make Sense Psychotherapy and website administrator emails reside in the data centres of Zoho.com, which adhere to GDPR: zoho.com/gdpr.html
Website database backups are encrypted and stored at Amazon S3 – server located in EU (London) and at Dropbox – data centres across the US – for up to 1 year.
AWS data privacy statements: aws.amazon.com/compliance/data-privacy/
How we protect your data
We have various measures in place to protect the website from malicious attack, including firewall protection, malware scanning, bot/spam blocking and encryption.
What data breach procedures we have in place
The website has internal reporting systems and contact mechanisms to alert us to any malicious activity on the site.
If you have any privacy-specific concerns, please contact Donna Lamb-Peters.
Last updated: 14 May 2019